Malvern Systems, Inc.
We recently switched our payroll processing vendor to The
Payroll Factory from ADP.
We were dissatisfied with ADP because they had created dozens
of major errors when they converted us from the PC Payroll product
to their Internet-based EasyPayNet product several months ago.
Based upon our previous experiences with ADP, I was particularly
concerned about how successful your conversion might be.
As it turns out, I could not possibly have been more satisfied
with the thoroughness and personal attention provided to us by
Cathy. Our first payroll appears to be 100% error free.
In addition, I dreaded processing our payrolls because ADP's
product was so cumbersome to use. Today, Cathy called to remind
me to process our next payroll. I gave her the necessary information
in less than a minute. With ADP, this process took at least 30
minutes.
Based on the successful conversion and the ease of payroll processings,
I have been delighted by your service.
I look foward to a long-term relationship with your company.
Thank you.
Garrison Law Offices
I needed to call in my payroll early this past pay period
because I was of to pick up a dream car and drive it back across
country. They must have been thinking about me. They called
me to ask about the car right after I got back! Just another
typical experience when dealing with The Payroll Factory.
After spending a few unhappy years with another payroll service
we switched to The Payroll Factory out of frustion. Today, one
of the few things that does not frustrate me is doing payroll.
I am in charge of the Payroll for both Garrison Law Offices and
The Center Foundation, a non-profit foundation that shares the
same office space. Not once did the folks at The Payroll Factory
get the entities confused, even when we had someone that worked
for both.
The Payroll Factory is always punctual and accurate and accommodating
to special needs, as above. Talking to them is always a pleasure;
they are friendly and go out of their way to insure a quality
product. They really care.
A while back I had some trouble with our State payroll taxes.
I called The Payroll Factory and they "took care of it." It
was simple.
They do an excellent job!
3-D Collision Centers
Thank you for this wonderful newsletter...this is just another
service that puts The Payroll Factory at the very top of the
list of great companies with unbelievable services. I can't "thank
you" enough to Jess Larsen and Meg Eynon for taking such
great care of us at 3-D BodyWorks! We are very happy customers! |